Customer Service/Business Inquiry.
Please email firstname.lastname@example.org
**We currently do not accept exchanges**
Any claims for misprinted/damaged/defective goods must be submitted within 4 weeks after the product has been received. Claims for lost packages must be submitted no later than 4 weeks after the estimated delivery date.
***Please do not ship the product back before contacting us, you will not receive a refund.***
Send an email to email@example.com Titled "Damaged Goods". Please indicate your Name, Order Number, Reasons and a photo of the product (if available)
We will send a follow-up email with information on how you should proceed
Return Process for Non-Defective Goods
We will accept Returns for a refund upon 30 Days of the delivery date.
**Shipping cost and taxes will not be refunded**
To make a Return please do the following:
Send an email to firstname.lastname@example.org Titled "Return"
Please include your Name and Order Number
We will send a follow-up email with information on how you should proceed. A refund will be issued to you once we have received the goods.
We currently offer shipping to most countries around the world (please email email@example.com if specification is needed). Shipping is free for all customers as we are striving for great customer experience. The shipping speed is within 8 - 20 days in the U.S. and 12 - 50 days for all other countries.